CeruleanSOC - AI Agent for SOC Team Inbox Triage

Security and IT teams get flooded with emails, including phishing reports, access requests, and urgent alerts, making it hard to determine what matters most and what to do next quickly. When triage is slow or inconsistent, real threats can sit unnoticed, people get delayed help, and analysts waste time on repetitive sorting instead of solving problems. We are building an AI assistant that reads new inbox messages, matches them to the team’s existing procedures and similar past situations, and then outputs a clear decision: what type of request it is, how urgent it is, and the best next step, plus optionality for it to draft a reply and send.